Our client, a leader in their field currently seeks a Senior Business Analyst IT to join their team in a hybrid role.  If you have 7 years experience as a Business Analyst -IT background with strong experience in writing technical and functional design documents, along with a proven ability to identify, formalize, and problem solve business needs, we want to hear from you!

Key Responsibilities: 

• Review, analyze and evaluate business systems and user needs.  
• Elicit, define, assess and document detailed business and system design requirements (functional, operational, transitional, information & non-functional) for new systems & systems enhancements and identify any gaps within current capability.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.  
• Collaborate with architects, analysts, cross-functional project groups, to document dependencies and solutions understood by all technical groups.
• Construct workflow charts and diagrams; studying system capabilities; writing specifications.
• Understanding and documenting REST API configurations and specifications. 
• Performs analysis and evaluation of options, alternatives, and system capabilities; Identify complex process and systems solutions to address major system needs.
• Provide strong subject matter expertise across multiple functional areas and across functional process flows or functional and cross functional teams.
• Prepare business reports by collecting, analyzing and summarizing information and trends.
• Understand complex system integrations including source and target systems and how they relate to each other and perform data analysis.
• Understand and communicate the operational impact of any changes.  
• Participating and supporting the Intake process; ability to facilitate meetings, manage stakeholders, action plans and audit requests
• Ability to handle multiple projects and activities in a timely, organized manner & independently resolve complex, multi-faceted problems to meet the business needs.
• Support Product Owner and/or Project Manager to document and manage requirements in Jira and Confluence.  
• Support the Technical Architect, Developers and/or QA to identify, record, document, monitor defects in Jira, and updates documentation in Confluence and SharePoint as required.  
• Prepare and give presentations to customers and collaborators.

Qualifications: 

• Excellent verbal and written communications, as there will be much interaction with other people, as well as capturing user requirements and articulating user acceptance criteria.
• Working knowledge of relevant development tools, e.g. JIRA, Confluence, SOAP-UI, Postman. 
• Working knowledge of serverless applications on cloud e.g. AWS technologies, Salesforce. 
• Available and willing to collaborate with other team members. Strong team player as well as able to work independently. 
• Completely understands principles of agile development, and able to document business requirements as user stories (Required). 
• Basic SQL writing skills: Microsoft SQL Server, PostgreSQL or any other RDBMS. 
• Knowledge of SDLC, testing concepts, and testing methodologies.
• Proficiency in Business Analysis procedures and requirements, as well as technical analysis and design requirements.
• Highly experienced in writing business requirements for system development.
• Knowledge of enterprise applications and enterprise analysis.
• SQL knowledge and skilled and experienced in working with relational database structures Experience working in a project environment and SDLC methodologies.

 
 Skills & Experience: 

• A minimum of 7 years of experience in a Business Analyst role-IT background, must have

• Experience in writing technical and functional design documents.
• Agile/ Scrum / Hybrid experience, must have
• MS Office, MS Visio proficiency, must have
• Strong oral and written communication skills, must have 
• Bachelor’s degree or equivalent experience and professional development.

• Cloud, AWS experience, nice to have
• Salesforce Sales, Marketing, Finance, nice to have
• Soap UI and Postman Experience, nice to have

• Excellent understanding of business context and mode of operations.
• Proven ability to identify, formalize, and problem solve business needs.
• Exceptional interpersonal skills in areas such as teamwork, facilitation and negotiation.
• Mature perspective on architecture principles and frameworks.